Return Policy

Return Policy

Easy Returns & Refunds

We want you to be completely satisfied with your purchase. If you're not happy with your order, we'll help you return it.

Return Window

30 Days

Return eligible items within 30 days of delivery for a full refund

Items Must Be

  • Unused and in original condition
  • In original packaging
  • With all tags attached
  • Accompanied by original receipt

Return Process

Initiate Return

Log into your account and select the items you want to return

Print Label

Print the prepaid return shipping label we provide

Ship Items

Pack items securely and drop off at any authorized location

Get Refund

Receive your refund within 5-7 business days after we receive the return

Non-Returnable Items

Gift cards
Downloadable software
Personal care items
Sale items
Custom made items
Clearance items

Frequently Asked Questions

How do I initiate a return?

Contact our support team at 9860561590 or email us within 7 days of delivery. Describe the issue clearly. Our team will assess the situation and provide a Return Authorization if the return is eligible.

What is the return window?

Products may be returned within 7 days of delivery, provided they are defective, damaged in transit, or significantly different from what was ordered. Returns outside this window will not be accepted.

Do I have to pay for return shipping?

Return delivery charges are the customer's responsibility unless the return is due to our error — such as a wrong item shipped or a product that arrived damaged in transit.

When will I receive my refund?

Approved refunds are processed within 7–14 business days after we receive and inspect the returned product. Refunds are issued via the original payment method or bank transfer. Delivery charges are non-refundable unless the return is due to our error.

Can I exchange a product instead of returning it?

Yes. If a replacement unit of the same product is available in stock, we will offer an exchange. If stock is unavailable, a refund or store credit will be issued instead.

Need Help with Your Return?

Our customer service team is here to help you with any questions about returns.